AK & MN LIMITED Refund Policy for Soundproof Booths

Introduction
When purchasing a soundproof booth from AK & MN LIMITED, it's essential to familiarize yourself with the company's refund policy. We strive to provide top-quality products and excellent customer service, but we understand that sometimes situations may arise where a refund is necessary. In this article, we will outline our refund policy for soundproof booths to ensure a smooth and hassle-free experience for our customers.

Refund Policy Overview

At AK & MN LIMITED, we stand behind the quality of our soundproof booths. However, we recognize that there may be instances where a customer needs to request a refund. In such cases, we have established a clear and transparent refund policy to protect both the customer and the company.
In order to be eligible for a refund, the following conditions must be met:

1. The soundproof booth must be in its original condition and packaging.
2. The customer must provide proof of purchase.
3. The request for a refund must be made within 30 days of the purchase date.

How to Request a Refund?

If you believe that you are eligible for a refund based on the above criteria, please follow these steps to initiate the refund process:

1. Contact our customer service team at [info@mnbooth.store] to request a refund.
2. Provide the necessary information, such as your order number, contact details, and reason for the refund request.
3. Our customer service team will review your request and provide further instructions on how to proceed.

Refund Processing

Once your refund request has been approved, you can expect the following timeline for the processing of your refund:

1. Refunds will be issued to the original payment method used for the purchase.
2. It may take up to 5-7 business days for the refund to be processed and reflected in your account.
3. You will receive a confirmation email once the refund has been successfully processed.

Frequently Asked Questions

Q: What if my soundproof booth is damaged upon arrival?
A: If your soundproof booth arrives damaged, please contact our customer service team immediately for assistance.
Q: Can I return a soundproof booth after the 30-day refund period?
A: Unfortunately, we are unable to process refunds for returns outside the 30-day period. However, we may be able to offer an exchange or store credit in certain cases.
Q: Do I have to pay for return shipping?
A: The customer is responsible for return shipping costs unless the product is damaged or defective.

Trade name: AK & MN LIMITED
Email: info@mnbooth.store
Address: 118 Church Road, London, England, N17 8AJ,UK